Return & Refund Policy

Failed payments

If a payment is captured but the purchase is not completed, the amount will normally be refunded automatically within 5–7 days. Please contact support if the amount has not been returned.

Premium purchases

We offer a full refund of a Premium purchase if you request it within 48 hours of purchase.

Requests made after 48 hours are not guaranteed and are considered on a case-by-case basis.

How to request a refund

Please contact support using the email address associated with your Screener account. Include your account information, the approximate purchase date and, if available, your order or invoice reference so we can find the payment.

Refunds for purchases made through the Screener iOS app are handled by Apple. Please request them at reportaproblem.apple.com.

Please allow 1-2 weeks for your refund to be processed.

Screener.in will not issue refunds for products purchased through other entities, such as distributors or retail partners.